How do I know my booking is confirmed?

Instant-confirm tours: As soon as payment succeeds, we send a confirmation email with your booking reference, meeting point, and e-ticket. Check spam if it doesn't arrive within a few minutes.

Operator-confirmed tours: After checkout you'll see a "pending confirmation" screen and receive an email that your card was authorized (not charged). When the local operator accepts, we capture payment and send a second email with your full confirmation and e-ticket.

You can always check status in My Bookings under your account. If something looks stuck after 35 hours, contact us on WhatsApp with your booking reference.