Who do I actually pay — Explore on Bike or the local guide?

You pay Explore on Bike (BGP Noleggio Srl) directly and securely at checkout — never the local guide or operator on the day. We act as the merchant of record for every booking, which means we handle your payment, your invoice, and your refund, while the local partner focuses on running a great tour. If anything ever goes wrong with a payment, we're the ones to contact — not the guide.